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FAQ
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What makes the gift boxes so special and how do you ensure they arrive in perfect condition?At Pawfect Gift Box, we're all about making your furry friend’s day with our lovingly crafted gift boxes! Each box is packed with high-quality goodies and protected with shredding to ensure everything inside stays safe. We then seal it with beautiful tissue paper and a ribbon of your choice, adding a personal touch. For extra protection during bad weather and transit, all items are posted in durable parcel bags. Plus, you can personalise your gift box with a free gift note when you make your purchase! We're dedicated to ensuring your special delivery arrives in perfect condition and brings joy to your beloved pet.
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What are the delivery options and how long will it take to receive my order?Our delivery service we use is Royal Mail 2nd Class Service, a reliable service with full tracking from collection to delivery. Any orders placed after 12pm will be processed the following working day. Spend £30 and enjoy Free delivery. Royal Mail Track 24 Delivery Service is available to purchase at checkout for express delivery of 1-2 working days. Please note that we require 1-2 working days for processing orders from Monday to Friday (excluding bank holidays). Orders placed during the weekend will be processed on the next working day.
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Do you offer discounts for bulk orders?Yes, we do! At Pawfect Gift Box, we offer a 10% discount on all orders of 10 or more gift boxes. All our gift boxes are made to order to ensure treats are packed fresh and have longer expiration dates, making them perfect for any occasion. If you require a bulk order of 10 or more, please send us a message for further information. We’re excited to help make your furry friend’s day special with our high-quality, lovingly curated gift boxes.
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Do you offer any special deals or services for larger orders, such as for Doggy Day Care Businesses or for special events?Absolutely! At Pawfect Gift Box, we truly believe that every furry friend deserves to feel loved and special. We are currently taking pre-orders for birthdays, special events, and we will be offering this for Christmas later on in the year too! If you're looking for bespoke gift boxes tailored to your needs, we've got you covered. What's more, we offer a 10% discount on bespoke orders of 10 or more gift boxes. This deal is perfect for Doggy Day Care businesses, Dog Grooming businesses, Breeders, and Rescue Centres aiming to give their dogs the 'Pawfect Gift.' For more information and to tailor your order, send us a message today!
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How can I collect my order and what payment methods do you accept?At Pawfect Gift Box, we’re thrilled to offer you the flexibility of order collection! We're based in Westbury, Wiltshire, and you can pick up your amazing gift boxes packed with love from Monday to Saturday by appointment only. To arrange a collection appointment, simply send us a message, and we’ll set up a time that works perfectly for you. As for payment, we’ve got you covered with multiple options. You can pay for your items during checkout on our online store or when you collect your order. We accept cash payments, card payments including Paypal, and even bank transfers. If you have any questions or need assistance with payment, don’t hesitate to reach out to us. We're here to make your shopping experience as delightful and easy as possible!
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How can I stay updated on the latest offers, news, giveaways and discounts?At Pawfect Gift Box, we want to ensure that you and your furry friend are always in the know about our latest offers, news, giveaways, and exclusive discounts! Simply tick the "Subscribe to our Email" box during checkout to subscribe to our Monthly Newsletters. By doing this, you'll receive all the exciting updates straight to your inbox, making sure you never miss out on making your pet’s day extra special with our high-quality goodies packed with love!
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Do you offer grain-free options in your gift boxes for dogs with specific dietary needs?Absolutely! At Pawfect Gift Box, we understand that every furry friend has unique needs, and we're thrilled to offer a variety of grain-free options in our gift boxes. Whether your pup has specific dietary restrictions or you simply prefer a grain-free lifestyle for your pet, we’ve got you covered. Our grain-free selections include high-quality, nutritious treats and goodies that will make your pet's tail wag with joy. And if you have any further questions or need specific assistance, please don't hesitate to send us a message. We’re here to help make your furry friend’s day extra special!
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